Introduction
The confidence and trust of our customers are important to us. We understand
that your privacy is very important to you. Vacances Dragon is committed to
protecting your privacy. This Privacy Policy explains how we deal with and
protect your personal information. By providing your personal information, you
agree and consent to the collection, use, disclosure, storage and holding of
your personal information in accordance with this Privacy Policy. We recommend
that you review this policy regularly as we may amend it from time to time.
How do we collect your personal
information?
We collect your personal information directly from you in the course of
providing a product or service or when you have other dealings with us. For
example, your personal information will be collected when you deal with us over
the telephone, send us a letter or an email, visit our website, complete an
online registration form, provide information to complete a booking, subscribe
to a service provided by us or when you visit us.
What personal information do we
collect?
We only collect personal information about you that is relevant to your travel
arrangements or that will enable us to provide you with our goods and services.
What we do with your personal
information?
We may use your personal information to:
• Provide you with our products and services;
• Consider your request for a product or service;
• Provide you with information about other products and services that may be of
interest to you;
• Assist in arrangements with suppliers (such as airlines, tour operators,
hotels and insurance providers) in relation to the provision of a product or
service;
• Perform all other administrative and operational tasks (including risk
management, systems development and testing, staff training, and market or
customer satisfaction research).
When do we disclose your personal
information?
We will not disclose your personal information for any purpose other than the
purposes contained in this Privacy Policy. We may disclose your personal
information where we are required by law to do so.
We will disclose your personal information to suppliers (such as airlines, tour
operators, hotels and insurance providers) of products or services which you
have purchased. You acknowledge that not all suppliers may have privacy
policies equivalent to our Privacy Policy and you consent to the disclosure of
your personal information for this purpose.
Promotions on our website may be sponsored by a third party or may be
co-sponsored. Some or all of the information collected during a promotion may
be disclosed to the party which sponsors or co-sponsors the promotion. We may
disclose your personal information to third parties when we contract out some
of our functions and activities.
Storage and security of personal
information
We store personal information in a combination of secure computer storage
facilities, paper based facilities and other records.
We will endeavor to take all reasonable precautions to maintain the security of
the information in our systems. We use a combination of security measures to
prevent the unauthorized access of our servers and regularly review our
security policies.
The payment pages on this site are encrypted using the internationally accepted
security system SSL (Secure Sockets Layer) to encrypt all payments over the
web. This means that the information from these pages are sent back to our
server in a secure fashion and cannot be intercepted.
Trans-border data flows and linked
websites
We will disclose your personal information to travel suppliers and other
suppliers of goods or products that you purchase, which may be overseas. We may
also disclose your personal information as permitted in this Privacy Policy to
related entities or subsidiaries which may be overseas. You accept that
overseas suppliers may not have in place equivalent privacy policies. Our
website contains a number of links to other websites. We are not responsible
for privacy policies of any linked website. You should check the privacy policy
of any linked website.
Accessing and updating your personal
information
Subject to some exceptions contained in the Privacy Act, you can find out what
personal information we hold about you. You can contact us to find out the
personal information we hold about you. We will need to verify your identity
before giving you access.
Cookies
Like most websites Vacances Dragon uses cookies. Cookies are small files that a
site or its service provider transfers to your computer’s hard drive through
your Web browser (if you allow) that enables the sites or service provider’s
systems to recognize your browser and capture and remember certain information.
This information enables us to distinguish you from other users of the website
which in turn helps us to provide you with a more positive browsing experience.
Cookies used by Vacances Dragon are not used to record any personally
identifiable information. You can read more about cookies on this Wikipedia
article or on www.aboutcookies.org.
If you do not wish to use a cookie, you can adjust your browser settings to
reject cookies, delete existing cookies or notify you when they are being used.
To find out more about managing your cookie settings then visit:
www.aboutcookies.org.
What about sensitive information?
We will only collect, use or disclose sensitive information with your consent
and where it is desirable for your travel arrangements. Unless otherwise
required by law. Sensitive information, as defined by law, is any information
about a person’s racial or ethnic origin, political opinion, membership of a
political association, religious beliefs or affiliations, philosophical
beliefs, membership of a professional or trade association, membership of a
trade union, sexual preferences or practices, criminal record or health
information.
Information about other travelers
If you provide us with information about other people traveling with you (for
example, family members), you warrant to us that you are authorized to provide
their information and that you will make them aware of this Privacy Policy and
their rights under it.
External links
If any part of this website links you to other sites, those sites do not
operate under this Privacy Policy. We recommend you examine the privacy
statements posted on those other websites to understand their procedures for
collecting, using, and disclosing personal information.